About Dreamz CasinoLicence:MGA MaltaOnline since:2018Welcome Bonus:$1000Visit Dreamz Casino:Play now
With a quiet pastel colour scheme, and lots of white space, it’s clear that Dreamz casino is going for a relaxing theme. You know, the stuff dreams are made of, rather than the usual hyper style of online casinos vying for your attention and looking to get your adrenaline up.
This is a nice change of pace, and quite easy on the eyes. But the question is, does Dreamz perform in such a dreamy manner as well?
Well, in a nutshell, when it comes to games – in particular the number and types of options – this is indeed a marvellous site. With more than 3000 titles from 70 providers, you will be rich for choice here. In addition to endless entertainment with tonnes of themes, there are games for every budget, big and small, and personal risk preferences.
The welcome bonus is even better than it appears, the 10% weekly cashback with no wagering requirement is incredible, and the loyalty rewards are a pleasant extra for those who earn them.
There were some problems admittedly with the customer support, which isn’t as strong as other comparable online casinos. And the banking options are more limited than you might find in other top tier online casinos. But both of these work well within the accepted norm, and aren’t a game changer. Rather simply things to point out in an extensive Dreamz review.
10% weekly cash back bonus on slots (no wagering requirement)3000+ online casino gamesFull mobile compatibilityQuick cash outs
Customer support not as quick and knowledgeable as they should beLimited banking options
Dreamz Casino Payment Options
Detailed Dreamz Casino Report
At Casino Guide we always get started by offering our readers an at-a-glance view – in this case of the Dreamz casino review – so you can get a quick, big picture sense of what type of performance you can expect.
Overall, Dreamz got very high marks in the most important categories like games and bonuses, with slightly lower ratings for things like customer support. But we can tell you as a whole, this is a reliable casino, online since 2018 and operated by N1 Interactive Ltd. which is highly experienced in the iGambling world, and performs across the board in a way that does justice to its name.
In any event, how important each category is to you, is of course a matter of personal preference. So only you can judge that in turn.
1.) Dreamz Casino Games
To most members of the Casino.Guide team, playing at an online casino is primarily about the games. Yes, a strong welcome bonus and easy cash out terms are of course important. But it’s really the thrill of the game that we’re after. And as casino experts, we’re looking for a couple of things in particular.
The first is variety. We want to see that an online casino has a lot of games, in different categories, and from different providers.
Dreamz casino, rest assured, performs exceptionally well on this front. There are over 3000 online casino games, including a huge slots category, plenty of jackpot games, and a very strong live casino offering.
Admittedly the navigation in the casino lobby isn’t the best, with only three tabs labelled ‘Casino’, ‘Live Casino’ and ‘All Games’ respectively. So it does take a bit of effort to find things beyond. But they are certainly there.
In addition, you can sort games by provider, with software by the way being another strong point of Dreamz games. That is, there are currently around 70 developers powering Dreamz games making for a lot of excellent options in different styles. For those familiar with the online gambling industry leaders you’ve got providers like Microgaming, Play’n GO, NetEnt, and Yggdrasil in there. But there are also providers you may not yet know like Triple Edge Studios, Golden Rock Studios, Crazy Tooth, Probability Jones, and Gong Gaming Technologies in the mix.
Another really important factor, of course, is performance. But by highlighting the top-notch operators backing the show, it’s safe to say we’ve already got that covered. That is, these are all games that are licensed and certified, with fair results, built-in RNGs, and so long as your internet connection is strong, excellent performance.
Needless to say, they are also all mobile compatible. But we’ll get into the details of mobile games specifically later on in the Dreamz review.
And finally, yes, most Dreamz games can be played for free. So if you’re looking for free slots, for example, there is such an option as well. Though honestly we’d be lying if we didn’t point out that the excitement generated by real money gambling tends to be more fun.
Dreamz Software Overview
Dreamz Online Slots
To members of our review team, it came as no surprise that the strongest part of Dreamz exceptional casino game offering is the online slots. That’s what most players are primarily looking to play, after all. But in this case the options are exceptional.
With thousands of online slot games offered, there are plenty of spins for every player. That is games that appeal to individuals in a variety of different ways, including style and substance as much as budget.
To find the slots, just open the page labelled ‘Casino’ and begin to scroll down.
There you will find a lot of really interesting sub categories for slots such as the ‘New Games’ link which features in the site’s own words “All new and shiny slots”, or often our preferred starting point for review purposes, the ‘Popular Games’ tab.
The real standout, however, was undoubtedly the section for themes. Click on the link and you’ll find thousands of slots organised by really neat niche genres like ‘Dragons’, ‘Cats’, ‘Christmas’, ‘Arabic’, ‘Latin America’, ‘Animals’, ‘Adventure’, and so much more. In total, there are a full 84 game theme categories to help you find slots to suit your precise mood.
Similarly, if your online slot choices are more about features than themes, then you can look under such sections as ‘Wild Features’, ‘Sticky Wild Symbols’, ‘Bonus Bets’, ‘Cloning Reels’, or ‘Mystery Symbols’ to help make your choice.
For us, this way of selecting slots was definitely a highlight of the Dreamz experience, and for some or our experts it gave them a whole new perspective on some games they had already played. Really exceptional stuff as a whole.
Dreamz Jackpot Games
As mentioned above, there are only three tabs in the Dreamz casino lobby. And none of them is labelled jackpots or progressive games. This is an omission we would like to see rectified, as we know that many players are specifically after this category of games. And having instant access to jackpot games is something they’ve become used to and seek.
That being said, there are in fact, plenty of progressive jackpot games at Dreamz. You just need to know where to find them. Which is where our casino expertise comes into play, or why you’re reading a review in the first place.
And to find them, you can do one of two things. Either use the search bar to type in the name of a jackpot game you’d like to play, and based on the results you’ll quickly know if it’s offered by Dreamz. From our experience, if it’s one of the big ones, i.e. those well known to players, it likely is, since the casino has many of the best jackpot games around.
The other option is to scroll down the general games page until you get to the section labelled ‘Game Features’, and from there click to the ‘Mega Jackpots’ section. This is where you will find those progressive games with massive winning potential in the $1-million or more range.
Sisters of Oz WOWPOW, Arabian Nights, Mega Fortune, Juicy Joker Mega Moolah, Immortal Romance Mega Moolah, and Absolootly Mad Mega Moolah are just a handful of the huge progressive jackpot slots you’ll find at Dreamz.
Dreamz Table and Card Games
If we’re starting to sound like a broken record here, that may not be far off of an assessment. But the reality is, there’s no tab here to find the table or card games either. And again, that is not because such options do not exist.
Rather, and this is a matter of taste, Dreamz could use some improvement on the navigation front to make it easier to find such titles. True, this lacking could actually be by design, with the casino perhaps preferring to make the slots options more prevalent, as slots are undoubtedly the star of the game.
In any event, it’s not really all that hard to find the table and card games. From our experience, the best option is to enter a broad term like roulette or blackjack in the search bar and click on the ‘Collections’ option from there. This will show you all the choices available, which as it turns out are quite broad.
That is, there are dozens of options for playing online blackjack and online roulette at Dreamz as well as online baccarat, variations of online poker games, and more. And again, all of these games are from different software providers, which makes game play all the more interesting.
One category of games that we’ve started to come across more often recently in our casino reviews is original games. That perhaps could be because we’ve been reviewing a lot of crypto casinos as of late. And they’re the type of establishments, it turns out, that are more likely to have originals.
So it came as no surprise that currently there are no Dreamz original games. But since it is a category that players sometimes ask about, we felt the need to point it out. And if that changes, we will of course update accordingly.
Dreamz Sports Betting
Similarly, many online casinos have associated sports betting sites, which is something we also cover when relevant. Dreamz, however, at the moment is an online casino only. Which is fine, since many (players and experts alike) would say that one should focus on what they are best at, which in the Dreamz case is by far casino games. But again, worth pointing out.
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2.) Dreamz Live Casino
As you may have noticed if you’ve read other Casino Guide reviews, we always evaluate the live casino experience separately. That’s because as a team, we see the live casino while technically comprised of online games, as its own distinct category. And so does Dreamz casino which has a separate section on the website dedicated entirely to live casino games.
Overall, there are hundreds of live games from which to choose, making it one of the stronger offerings on the market. In addition to live roulette, live blackjack, and live game shows, you will find games categorized under things like ‘Baccarat Live’, ‘Pragmatic Play Live’, and ‘Beginners’ Live Casino’, which is ideal for those getting started.
The distinction of live games, by the way, is of course the interactive nature of the games, played with other players and conducted either with a dealer, croupier, or host (depending on the format).
Excellent technology, terrific live talent, and stylish sets make the Dreamz live games from Pragmatic Play and Evolution Gaming pop. And for you, playing from anywhere across Canada, you get the distinct combination of thrill plus convenience, with fast paced, real-time action streamed in HD quality to your screen.
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3.) Dreamz Casino Banking
The most complicated part of assessing an online casino is the banking or cashier. Or admittedly it is for us, as in writing a casino review, we need to do all of the legwork to decipher the available payment methods, limits, and the likes. But that’s why you’re reading this Dreamz review right? So someone else can summarise it for you. So here it goes.
Dreamz, while international by nature, is fully localised to the Canadian market. That means once you create your Dreamz account, all banking functions, bonuses, and promotions will appear in Canadian dollars, and your account settings will be set to Canadian English (unless you opt for Canadian French that is).
So that’s excellent for our purposes since CAD is what we’re after, making transactions inherently easier. That being said, the internal operating currency of Dreamz is euro. This means that while the banking is done onsite in Canadian dollars, the amount deducted from say your credit card after making a deposit may be slightly different due to currency conversions. Usually this is a minor difference, but it’s crucial to know so you’re not suddenly surprised.
The other question about Dreamz casino to address is one of payment methods. As we’ll detail in a minute, while there are a good number of payment methods available to the Canadian market, not all of them will necessarily be available to you.
For example, when we created an account based in Toronto, we only saw Visa, MasterCard, and Interac for deposits and Visa, MasterCard, Interac, and bank transfers for withdrawals. In other words, the methods we’re listing here are all potentially available in different areas across the country, but don’t be alarmed or dismayed if you don’t see them all. It’s a location based thing, not personal.
All Accepted Payment Methods at Dreamz
Paying in/outCredit Card / Instant / 3-4 business days$20 / $20 $10,000 / / $7,500 per week or $15,000 per monthPaysafecard / Instant / Up to an hour$20 / $20 $10,000 / / $7,500 per week or $15,000 per monthInterac / Instant / Up to an hour$30 / $20 $3000 / $7,500 per week or $15,000 per monthiDebit / Instant / Up to an hour$20 / $20 $10,000 / $7,500 per week or $15,000 per monthInstadebit / Instant / Up to an hour$20 / $20 $10,000 / $7,500 per week or $15,000 per monthEcoPayz / Instant / Up to an hour$20 / $20 $10,000 / $7,500 per week or $15,000 per monthBank transfer / NA / 3-4 business daysNA / $20 NA / $7,500 per week or $15,000 per monthMoreLess
* Again, it is important to take this chart with a grain of salt. In some locations, you may only be able to transact in one direction with a certain payment method, while in others it may work both ways or not at all. The best way is to look in your Dreamz wallet to see the specific options for your locale, as all payment methods available to you are always listed there.
Making a Deposit at Dreamz
Once you’ve created a Dreamz account, you will have access to free games. But if you want to gamble, you’ll need to start the banking process. And that begins with a deposit.
The casino cashier is easy enough to find, marked by a green bubble in the top right corner of your screen with the word ‘Deposit’.
When you click on this button, your casino wallet will automatically open up on the deposit function, and you will see all of the payment options available to you.
So making a Dreamz deposit goes like this:
Step 1: Click on the ‘Deposit’ button from any page of the Dreamz website.
Step 2: Choose your payment method from the list provided.
Step 3: Enter the amount you’d like to deposit.
Step 4: Follow any onscreen prompts that appear (don’t worry, they’re clear and intuitive).
Step 5: Submit to complete the transaction.
Just note, in the steps we just listed, if you are making a deposit with a credit card, the first time you will be asked to validate that the name you’ve used to sign up with at Dreamz matches the one on your credit card and go through the prompts, before you choose an amount (i.e. the steps are just slightly reversed there).
Deposit Limits and Times
When it comes to deposit limits at Dreamz, it’s pretty easy to keep track. All payment methods have a minimum $20 deposit – a very common, almost universal requirement at online casinos. That is with the odd exception, like Interac, that in most locations requires a $30 minimum deposit.
The most you can deposit at a time depends on which payment method you are using. With Interac, for example, it is $3000 which is a reasonably high sum, though for the rest it is $10,000.
Keep in mind, money deposited at Dreamz according to the casino’s T&C is for gaming activity. That means all deposits at Dreamz need to be wagered three times before you are able to withdraw the money.
As for expected deposit timeframes, as you’d imagine, they’re instant. Or with a minute or two lag at most, which is the same thing.
Dreamz Casino Withdrawal Process
Just like deposits, Dreamz withdrawals are easy.
Step 1: Click on the ‘Deposit’ button from any page of the Dreamz website – it leads to your wallet.
Step 2: Select the ‘Withdraw’ tab.
Step 3: Choose the payment method you’d like to use from the list provided.
Step 4: Enter the amount you’d like to withdraw.
Step 5: Follow any onscreen prompts that appear.
Step 6: Submit to complete the transaction.
If reading that seemed like a déjà vu, you are pretty much correct. Deposits and withdrawals operate in the exact same manner.
Withdrawal Limits and Times
The question of Dreamz withdrawal limits is a bit complicated. Officially, onsite, the limits are listed as up to $7,500 per week and $15,000 per month, though you can get a higher limit depending on your VIP status.
That’s perhaps why, when we asked the customer service agent if we could withdraw $50,000 at a time, she said potentially. In any event, if you make a request for more than what your chosen payment method allows for, the system is set up to automatically issue withdrawals in installments. I.e. you will get the amount out in full.
The one thing that is more clear, regardless of who you are, is that the minimum withdrawal allowed is $20.
In terms of timing, Dreamz processes withdrawals very quickly and does everything in its power to get your cash back to you as soon as possible. There may, however, be a delay of up to three or four days, depending on the payment method you’re using and its own internal processes.
How Easy Is it to Withdraw Winnings at Dreamz?
All and all, this means that it is as easy as you would expect from a reliable online casino to make withdrawals from Dreamz. While the limits aren’t the highest we’ve seen, they are certainly within the realm of fair. And there are processes in place to help you get around these limits if needed.
Can I Withdraw Money from Dreamz without Account Verification?
Just remember, you will of course need to verify your identity first, before you are able to complete your first withdrawal.
To do so, look in the top left corner of the Dreamz site, and click on the three horizontal lines to open the menu. Now scroll down to the link labelled ‘Verification’ and proceed from there.
Dreamz Banking Fees
As for banking fees, heck no there are none of those at Dreamz. The only time we really come across casino fees these days, to be honest, is at crypto casinos. And frankly, we haven’t seen banking fees at a fiat casino in ages.
That being said, as you know, certain e-wallets may charge you a processing fee. But that is between you and them. Similarly, if your bank charges transaction fees, all we can say is take that up with your teller.
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4.) Dreamz Casino Welcome Bonus
Alrighty, moving right along it’s time to discuss the welcome bonus.
The welcome bonus advertised on the Dreamz casino website is 100% up to $100. Yet as various members of our review team can attest, when they went to make their first deposit, they actually saw it valued at 100% up to $1000, which you can imagine got us quite excited thinking perhaps this was our lucky day.
When we asked customer support about this, they seemed rather surprised as well and asked for a screenshot to see what’s up. But before we got a chance, the relevant parties actually got verification direct to their inboxes, with an email inviting them to claim no less than a 100% up to $1000 welcome bonus!
Talk about a pleasant surprise. Most people are happy enough when it’s a potential $100 extra. So when that number is multiplied by ten, well enough said. 100% up to $1000 is well above the norm, and just super good in our opinion. One deposit, one big bonus. Simple as that.
That means if you are feeling lucky and ready to commit, you could go for the max and deposit $1000, in order to get started with a full $2000 in your Dreamz account. If you’d like to start things off a little slower, of course, you could even go with the minimum first deposit of $20 and get gambling at Dreamz with an initial $40 bankroll. Either way, it’s twice as much money!
There are of course terms and conditions attached to the Dreamz welcome offer. However, these are the normal types of requirements, with no hoops to jump through to clear it.
Basically, it works like this. Make sure to click the box when prompted to activate your welcome bonus when you go to make your first deposit. Since it’s an opt-in offer, you won’t get it otherwise.
Once you double your money by claiming it, all you have to do is wager the bonus part 40X in order to clear it.
Other Dreamz Bonuses and Promotions
While the Dreamz welcome offer is nothing short of superb – and we’ve seen A LOT of welcome bonuses to make that distinction – there is another Dreamz bonus that in our eyes is just as good. And that is the weekly 10% cashback bonus.
Yes, you read that correctly. You automatically get 10% cashback on any slots losses you may endure, every single week. No invitation required and absolutely no wagering requirements attached. As in none!
Each and every Thursday the casino calculates your losses, and if you’ve lost as little as $1, you will get 10% cash back. Even better, perhaps, is that this weekly bonus has no maximum limit. So no matter how much you might lose, there’s always a little silver lining there.
Of course, you would rather not be eligible for this bonus, and winning cash instead. But not every week is lucky, and for those weeks that you’re down a few bucks, factoring in the fun you hopefully had gambling, this is pretty good compensation.
If that wasn’t enough, Dreamz also regularly sends you other offers, including match bonuses and free spins. These are personalised offers, mind you, so we can’t tell you exactly what you’ll be getting. But we would advise that you register your Dreamz account with an email address you actually check and a valid mobile phone number, so you don’t miss out.
Furthermore, Dreamz also has a loyalty program. To see your standing, click on the ‘My valuables’ button in the upper right corner, right next to the ‘Deposit’ button. Like any loyalty club, you basically collect points as you play, or in this case what Dreamz calls valuables, which give you the chance of winning rewards.
For those interested in tournament promotions, Dreamz regularly runs things like the Pragmatic Play Drops & Wins slots leaderboard race with $800,000 in monthly prizes, and the Drops & Wins live casino tournament, also with a monthly $800,000 prize purse.
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5.) Dreamz Casino Website
Okay, so now the next question is – what do we think about the Dreamz casino interface?
If Dreamz looks and feels a bit familiar, it’s possible that’s true as it’s owned and operated by N1 Interactive Ltd. which has other popular online casinos like Winny casino in its repertoire. There are some small differences of course in terms of layout, design and offers, but the overall experience is quite similar. But that’s really an aside. So now about Dreamz itself.
As a whole the website is quite sparse, which for some might be a welcome relief from the often chaotic casino graphics. Admittedly, however, we would like to see a stronger navigation system, with links to sections like an ‘About Dreamz’ or ‘Dreamz FAQ’ lacking and missed by some.
But for what does exist we can say that the links all work, and are found more or less where you would expect them to be. The games work well too. And all of the casino’s elements are completely compatible with any browser.
Another small website matter to point out is that Dreamz is highly localized in terms of language and currency. For this review’s purpose, since we’re an English site focusing on the Canadian gambling market, that was the setting we chose. And as we already mentioned above, once you sign up from Canada, all bonuses and prizes, as well as banking options are automatically adjusted to be shown in CAD, which of course is another highlight of the site.
What About Access in Other Countries Like Dreamz USA?
In terms of accessibility, you should have no problem signing up from anywhere across Canada. Just note, for the registration process you will need a Canadian IP, and if you’re temporarily in the US, then a free VPN will work for Dreamz signup. After that, we actually found that no VPN was needed anywhere. Certainly not here in Canada which isn’t a restricted country. But these are just insider tips and not recommendations, because as outlined in the site’s terms and condition you can end up having your winnings confiscated if the casino catches you playing at Dreamz using a VPN, i.e. from a restricted country.
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6.) Dreamz Mobile Casino App
The Dreamz mobile casino app would more accurately, and succinctly, be called Dreamz. Because since Dreamz is an HTML5 website, its mobile and desktop experience are one and the same.
That means there is no native Dreamz app to download to your smartphone or tablet. There is simply the Dreamz website to browse to from any mobile device. So if you use an Android phone or an iOS operating system, you are good to go. Dreamz is inherently compatible with pretty much any cell phone or tablet you can think of from any decent brand. So you should have no issue there.
In fact, some prefer Dreamz mobile. This website, after all, was programmed with a mobile experience first mentality. So some players, and we wouldn’t disagree, actually like how it looks and feels on mobile better. But that’s a matter of preference. The really important thing to know is that all Dreamz games are mobile, including thousands of mobile slots as well as the full live casino offering, making Dreamz a great option for gambling on the go.
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7.) Dreamz Customer Support
Now as we venture into the realm of customer support, we’re entering tricky waters.
While it is true that Dreamz support is 24/7, and it is staffed by real people, and they do speak (or more accurately type) English, we have a few things to say. But first things first.
How to Get in Touch with the Dreamz Support Team
So here’s the thing, and we’re sorry to have to report this, but Dreamz casino support is adequate at best.
While you will be able to reach a live agent via chat at any hour of the day, we have found Dreamz support agents to be, well, there’s no getting around this, slow. Honestly, while we could see someone was typing right after asking any given question, it felt like eternity until they completed their response. And sometimes it was only a word or two! Which, if you’re like us, constantly chatting all day on different apps and platforms, we’d assume you’d find it annoying too.
Also, and again we’re sorry this is the case, but the Dreamz support team members simply didn’t seem knowledgeable enough about the ins and outs of the casino. And we’re not even talking about complicated stuff here. Like basic questions along the lines of why we only saw some of the Canadian payment methods listed in the website’s footer as options on different accounts, or what is the most we could withdraw at once, or why we were seeing a $1000 first deposit bonus rather than $100. Whatever the question, unfortunately we always had to wait longer than expected to get an answer, which in most cases wasn’t detailed enough to put the matter to rest. And so we’d have to ask another question and patiently wait, which you know…
Anyhow, while there is a decent effort going on at Dreamz, we’d really recommend they improve training for the support team because it was a bit frustrating. And since the site doesn’t have an FAQ section, so we could circumvent the need to ask, it was made perhaps a little worse. In other words, a tip to y’all at Dreamz if you’re reading – please put together an FAQ promptly!
Dreamz on Social Media
As for Dreamz on social media – which some players like to turn to for updates and questions as well – Dreamz does not have any active accounts So while you will find links to the Dreamz Facebook page, Dreamz Twitter account, Dreamz Instagram, and even the Dreamz YouTube channel in the site footer, none of these have been updated in ages. In fact, the casino has all of one Tweet, and posts a promotion on Facebook maybe once or twice a year. In other words, we wouldn’t recommend social media as a communication let alone a support channel in this case.
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8.) Dreamz Safety and Fairness
Okay, but what about safety and fairness you ask? Well, we can tell you, Dreamz does both of these well.
Additionally, the site prominently displays numerous safety certificates, attesting to its commitment to safer gambling and accountability. Plus, from the time you sign up, Dreamz encourages you to explore the many gambling control tools that it has in place to help you limit the amount of time and/or money you spend onsite.
The Expert Roundup on Dreamz Casino
All that considered, it’s now time to give our final opinion on Dreamz casino.
On the one hand, Dreamz has excellent gaming. And by that we mean a fantastically large catalogue of games, from over 70 developers, and with incredible options in whichever category you’re after whether it’s online slots, blackjack, roulette, jackpot games, or in this case, the live casino.
The welcome bonus is also one of the best we’ve come across, and we can’t rave enough about the unlimited weekly 10% cashback offer on slots. Just superior stuff.
On the other hand, the customer support undoubtedly needs some brushing up. However, since this is more of a side issue than central to the core experience, it can be overlooked.
As such, if you are someone who really appreciates good gaming, and can recognize the differences in such, Dreamz undoubtedly will be an excellent fit.
Author: Vienne Garcia
Last Update: 13. October 2021
Article reviewed: Dreamz Casino
Author Rating: 92%
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